“Ivan has just left, having done a wonderful job in tanking out our vault. It looks beautiful. He was very careful and tidy and considerate in his work, and also extremely pleasant and patient with my questions!”
Just a quick note to thank Alan and David for all their help. I asked a lot of questions and they were very patient explaining.
I would like to pass on my many thanks to your team who have been very professional through the process. In particular, Paul the surveyor was top class. He turned up on time, was very polite & charismatic, and very clearly examined and explained the situation to me for which I was most grateful.
“A great team, very helpful and polite. They always made sure that they cleared up as well as they could at the end of each day so that I could have access to various rooms. Nothing was too much trouble for them, always aware of making sure that wherever they were working was well protected.”
“Richard was the point of contact I spoke to, he was courteous, informative and outlined the plan of action at the start of each day. They cleaned up very well, I couldn’t fault it. Their work in my humble opinion was of a very good standard and I am well known to be a perfectionist both in and outside of work.”
“David was very helpful and a great ambassador for your company.”
”The whole process from the initial survey to the scheduling of the works through the office staff and works on-site was really professional and efficient. The customer service was excellent. I particularly liked that you could discuss the findings of the initial survey with the Surveyor which was really helpful. Thank you to all involved – a very satisfied customer.”
”I would like to say thank you for another successful job from you and the team at Preservation Treatments . This particular development was by no means a standard job and once again your thoroughness in delivering helpful advice and your enthusiastic manner was much appreciated.
We always have very good feedback after our site meetings with you from managers/architect. We feel that our business over the years is very much appreciated and that you and the team always strive for quality as a high priority. We are also grateful for the out of hours calls you make to us to reassure any questions we have had as jobs progress, and for letting me know you will be onsite to follow up progress . This is valued highly.
I look forward to working with you and the team at Preservation Treatments very soon and for many years to come.”
”Really happy with the service and works completed.”
“Your Operative did an excellent job, undertook the work in a clean and tidy manner, and was polite and courteous; he is a great ambassador for all those professional standards PTL aspire to!”
“Please thank all your staff for all the help. Very pleased with all the service.”
“Thank you very much for the Condensation literature. Thanks also to your Surveyor for coming out and giving me such helpful advice. “
“Really happy with the completed work. Felt as if I was very capable hands with Preservation Treatments. Right from the initial home visit and survey from Andy, I felt confident with the advise given and the repairs he recommended. The quality of the work is very good, worth every penny. I would recommended the team at PTL and will use them again.”