Good afternoon. I would like to thank your company for excellent service and in particular your renderer/plasterer Marlon. He left the area very clean at the end of each day and the finish he achieved on the walls was exceptional. He took great pride in his work and was a pleasure to have working in our home. Please pass on our comments and thanks to Marlon for a job well done. 

Susan

Honest company with principles of gold. They’re helping people unlike most companies looking to rob people. I contacted Preservation Treatments for a damp and timber surveyor for a property we’re looking to purchase. Jo and Michelle were so helpful over the phone and so understanding with my situation, they were very knowledgeable and professional. When I sent the pictures of the property I was looking to purchase the Surveyor due to come out emailed and instructed to actually get a building surveyor because from the pictures in their experience he could tell it would require this level of investigation. Some companies will not do this. Some companies will ask for the pictures knowing full well the status of the situation and still go out knowing there’s nothing they can do just so you pay them and they tell you to go elsewhere. This company isn’t like that – they’re only after helping people which is why they’re PCA members. Grateful for their time. Highly recommend!

I  am writing to you because I would like to express how grateful I am for all the help and support that I  received from Tony on the 8 December 2022 regarding the condensation in  my parents apartment.

The service that he provided was excellent and he is a credit to your company.

I would like to say that you have – you, Vince and Dean, all the office people – made this potentially rather chaotic and difficult process as easy and efficient as possible.  This has made an enormous difference to us, and we are aware how fortunate we have been.  Thank you.

Vince, Matt and Tony – were the best workmen we have ever used – and we’ve used many in several old houses over the past half century; amazingly careful, tidy, efficient and we were never made to feel that our home was “the site”.

We would like to say the following concerning Jamie and Sean who carried out the work. They did an excellent job and when finished left the area in a clean and tidy state.  Both were cheerful and courteous and it was a pleasure to have them in our home.

“Just a quick note to say a big thank you for the work that was carried out by Dean and Jim at my house in Wokingham last week.Both guys were great and worked really hard, yet efficiently across the three days to get the job done.

“Dear David, I now have a beautiful dry wall. Thank you so much for helping to achieve this. I have been very impressed with your patience and kindness through a very taxing job to say the least.”

“Thank you for doing the works so promptly. Great work and customer service.”

“Thank you for your report – it was very comprehensive and highly professional. Many thanks again for your excellent service.”

“I have been pleased with the three who were responsible for the work so please pass this on to David Morton. They were very professional in their approach, pleasant individuals, careful inside the house and have left the property tidy.”

“I would just like to say what a great attitude and work rate Dean is putting in. It’s a challenging job given the age of the building and the wobbly alignment of the walls and I just thought you would like to know my thoughts.

As military engineer project manager myself, it is refreshing to meet positive tradespeople such as Dean. 

(more…)
read more

“Ivan has just left, having done a wonderful job in tanking out our vault.  It looks beautiful.  He was very careful and tidy and considerate in his work, and also extremely pleasant and patient with my questions!”

Just a quick note to thank Alan and David for all their help.  I asked a lot of questions and they were very patient explaining.

I would like to pass on my many thanks to your team who have been very professional through the process. In particular, Paul the surveyor was top class. He turned up on time, was very polite & charismatic, and very clearly examined and explained the situation to me for which I was most grateful.

“A great team, very helpful and polite. They always made sure that they cleared up as well as they could at the end of each day so that I could have access to various rooms. Nothing was too much trouble for them, always aware of making sure that wherever they were working was well protected.”

“Richard was the point of contact I spoke to, he was courteous, informative and outlined the plan of action at the start of each day. They cleaned up very well, I couldn’t fault it. 

(more…)
read more

“David was very helpful and a great ambassador for your company.”

”The whole process from the initial survey to the scheduling of the works through the office staff and works on-site was really professional and efficient. The customer service was excellent. I particularly liked that you could discuss the findings of the initial survey with the Surveyor which was really helpful. Thank you to all involved – a very satisfied customer.”

”I would like to say thank you for another successful job from you and the team at Preservation Treatments . This particular development was by no means a standard job and once again your thoroughness in delivering helpful advice and your enthusiastic manner was much appreciated.

We always have very good feedback after our  site meetings with you from managers/architect.  We feel that our business over the years is very much appreciated and that you and the team always strive for quality as a high priority. We are also grateful for the  out of hours calls you make to us to reassure any questions we have had as jobs progress, and for letting me know you will be onsite to follow up progress . This is valued highly.

I look forward to working with you and the team at Preservation Treatments very soon and for many years to come.”