I would like to pass on my many thanks to your team who have been very professional through the process. In particular, Paul the surveyor was top class. He turned up on time, was very polite & charismatic, and very clearly examined and explained the situation to me for which I was most grateful.
“A great team, very helpful and polite. They always made sure that they cleared up as well as they could at the end of each day so that I could have access to various rooms. Nothing was too much trouble for them, always aware of making sure that wherever they were working was well protected.”
“Richard was the point of contact I spoke to, he was courteous, informative and outlined the plan of action at the start of each day. They cleaned up very well, I couldn’t fault it. Their work in my humble opinion was of a very good standard and I am well known to be a perfectionist both in and outside of work.”
“David was very helpful and a great ambassador for your company.”
”The whole process from the initial survey to the scheduling of the works through the office staff and works on-site was really professional and efficient. The customer service was excellent. I particularly liked that you could discuss the findings of the initial survey with the Surveyor which was really helpful. Thank you to all involved – a very satisfied customer.”
”I would like to say thank you for another successful job from you and the team at Preservation Treatments . This particular development was by no means a standard job and once again your thoroughness in delivering helpful advice and your enthusiastic manner was much appreciated.
We always have very good feedback after our site meetings with you from managers/architect. We feel that our business over the years is very much appreciated and that you and the team always strive for quality as a high priority. We are also grateful for the out of hours calls you make to us to reassure any questions we have had as jobs progress, and for letting me know you will be onsite to follow up progress . This is valued highly.
I look forward to working with you and the team at Preservation Treatments very soon and for many years to come.”
”Really happy with the service and works completed.”
“Your Operative did an excellent job, undertook the work in a clean and tidy manner, and was polite and courteous; he is a great ambassador for all those professional standards PTL aspire to!”
“Please thank all your staff for all the help. Very pleased with all the service.”
“Thank you very much for the Condensation literature. Thanks also to your Surveyor for coming out and giving me such helpful advice. “
“Really happy with the completed work. Felt as if I was very capable hands with Preservation Treatments. Right from the initial home visit and survey from Andy, I felt confident with the advise given and the repairs he recommended. The quality of the work is very good, worth every penny. I would recommended the team at PTL and will use them again.”
“Thank you very much for this information. Your engineer was excellent and very thorough.”
“I know from my site visit today our site management team are extremely pleased with your company’s work and the proactive approach to it from your team on site.”
“I wanted to report back on the work that your men did this week.
The tenant in my house was extremely impressed with their professionalism, care and efficiency.
They prepared the area carefully, worked quickly, and left the premises in amazing condition (considering the nature of the work done).”
“We were immensely impressed with the gents who carried out the work. They were very professional, personable and took great care to ensure minimum disruption.”
“An excellent company to deal with, especially if it’s to do with bats in the attics of Grade II listed buildings and the associated uncertainty factors.”
“I would like to thank and also commend the team of guys, including Tony, that came to our site in Windsor to organise and lay the basement floor tanking system.
They were all very helpful and went out of their way to ensure that our job was completed quickly and efficiently for us.”
“I would like to take the opportunity to say how impressed I am with the service you have provided. From the initial contact through the survey with a knowledgeable polite and helpful surveyor to the prompt quotation.
Thank you and well done!!!!”
“Please may I say at this point that everyone at Preservation Treatments have been so courteous in all communications and dealings with this matter and every time I have met with your Surveyor he has always been conscientious and considerate. I am grateful to you all for your help in this matter, Many thanks”
‘Huge thanks to you all for a brilliant service from start to finish. The wall looks better than it has for the last year, even without the re-decorating, yet!
As always, your Surveyor is a gem and totally reassuring when explaining the necessary works and treatments. The operative was a pleasure to have carry out the works and was even polite enough to drink a my tea! Please pass my thanks to them both. Again!’